Supporting families who have suffered the loss of a child or have a child living with medical complexities

Supporting families who have suffered the loss of a child or have a child living with medical complexities

Together for the journey

Nicola

CEO, Founder & Reuben's Mummy

Stacey

Head Of Income & Engagement

Gill

Head Of Family Support & Wellbeing

Ben

Head Of Operations

Rachael

Office Manager and Volunteer Champion

Shannon

Fundraising Champion

Lisa

Fundraising Champion

Kate

Grant Writer/Funding Champion

Lou

Social Media and Graphics Champion

Heather

Family Admin Champion

Tracey

Children and Young People's Champion

Gemma

Children and Young People's Champion

Dolly

Therapy Dog in Training

I do believe that we all have the ability to leave this world a better place than how we found it. Being a bereaved Mum has taught me so much, delivering his angel work has taught me even more. Reuben walks with me every day.
Nicola

CEO, Founder & Reuben's Mummy

My job is to create and convert fabulous ideas into funds whilst achieving great impact!  It is a multi-faceted and magical position which involves the art of storytelling and the talent of taking every pound donated, multiplying it, and stretching it into so much more.

Stacey

Head Of Income & Engagement

I have recently joined Reuben’s Retreat as a Family Wellbeing Champion and my role is working with bereaved families and supporting them in their grieving process by providing an environment where they can feel safe and secure without feeling judgment.  The welcome I received from the team has been so warm and supportive, I feel blessed to have joined “the Reuben’s Retreat Family!”. I have worked in charities for the past 20 years as a child therapist and have a wealth of experience supporting people empathically and without judgment. I am excited to see where my journey takes me working with Reuben’s Retreat.

Gill

Head Of Family Support & Wellbeing

My role as Head Of Operations sees me underpin all operational aspects of the charity ensuring that the fundraising & service delivery teams can undertake their roles, safely, risk-free and with ease.  Having a strong operational background and a wealth of experience within this field makes me determined to make a difference to the smooth running of this wonderful cause. 

Ben

Head of Operations

My job title is Operations, Finance & Admin Champion, but my role is so much more than that. I am the friendly welcoming voice that our supporters and beneficiaries first hear when they ring us. My role underpins all other roles in the organisation and helps to maintain the smooth and effective running of this amazing charity!
Rachael

Operations Admin & Finance Champion

My role as fundraising champion is, essentially, to raise the funds we need to make our incredible and inspiring work happen. I assist in turning many great ideas into exciting challenges to raise funds, and to liaise with the incredible community that supports us! I spend every day surrounded by the most kind and generous souls, who work intrinsically together to support all of our beautiful families and walk with them, side by side, on their journey.

Shannon

Fundraising Champion

My role as Fundraising Champion allows me to witness the kindness of people every day.  Beautiful souls, kindly giving, in multiple ways to raise awareness of our cause, to reach those that need us and to generate vital funds to support our families on their journey and to complete our forever home.

 

Lisa

Fundraising Champion

 

I am thrilled to be part of the Reuben’s Retreat team. As a fundraiser, every day is interesting, diverse and an absolute joy.

Meeting our volunteers and witnessing first hand the incredible endeavours that our community do to raise much needed funds, is inspiring.

I also write grant applications in a bid to secure funding so that we can continue our beautiful work and complete our forever home.

Kate

Grant writer/Funding Champion

In my role as Social Media & Graphics Champion, I collaborate with both the fundraising and family teams to create flyers, event posters, and other graphics that raise awareness and promote the impact on our beneficiaries. My focus is on driving engagement and growth across our social media channels and online communities to amplify our mission and strengthen our online presence.

The sense of belonging I feel within this community makes each day rewarding, and hearing the stories from our beneficiaries about their experiences at Reuben’s Retreat is what inspires me. It’s an honour to contribute to a cause that has such a lasting impact on many individuals.

Lou

Social Media and Graphics Champion

I began my journey as a member of the Reuben’s Retreat family, in a volunteer capacity, in 2019. During my time as a volunteer, I have been blessed to be a part of so many life-affirming and priceless memory-making moments, from therapy groups, family fun days and supporting Santa in his grotto; all of which were truly magical. I come from an education background and children have always been at the heart of my professional motivation, so seeing the awe and wonder on the faces of children has always been a gift for me and I am grateful to be able to experience that in abundance at Reuben’s Retreat. My role, as Family Team Administrator Champion, allows me to support the work that the team do for our beautiful beneficiary families and to be a small part of enabling the magic to happen, a magic that is truly unique to Reuben’s Retreat. 

Heather

Family Admin Champion

I have worked in education for over 20 years in both primary and secondary schools, but as soon as I stepped through the doors at Reuben’s, I was captivated. I knew instantly this is where I wanted to be. I feel honoured and humbled to be part of the amazing Family Support Team here at Reuben’s Retreat.  I am lucky to have already experienced so many incredible moments in such a short time, but my most memorable moment would have to be at our recent Disney Event.  The room was filled with such positivity and happiness; children’s faces shone with glee and that moment will be imprinted on my heart forever.

Tracey

Children and Young People’s Champion

I have worked with children for 19 years in both early years and school settings. I am passionate about supporting families and creating memory-making activities and events.
I am proud to be part of this exceptional team, where warmth and inclusivity are at the heart of everything we do. Reuben’s Retreat is a truly special place—welcoming, serene, and filled with care. From the moment you arrive, you experience a sense of calm and relaxation.
Gemma

Children and Young People’s Champion

Under the expert guidance of Nicola Davies (Contented canines & member of the Association of Pet Dog Trainers 01059)

Dolly has passed her perfect puppy course, puppy good companion award, puppy socialisation course and attended 12 x 1-1 training sessions.

A great addition to the team, Dolly provides a lot of comfort and cheer to many of our beneficiary families here at Reuben’s

Dolly

Therapy dog in training